Privacy Policy

1. Who we are

Classistry is run by Classistry LLC, based in Utah, United States. You can reach us at hello@classistry.com or through the support form.

2. Information we collect on this website

• Messages you send us. When you use the contact or support form, we collect your name, email address, your organization if you give one, the topic you choose and your message. We collect the same kind of information when you email us.
• Request information. Our hosting provider receives the technical details that come with every request, such as your IP address, browser type and the page requested, so it can deliver the site and protect it from abuse. The forms also use your IP address briefly to limit how many messages one connection can send.

This website has no accounts, sets no cookies of its own and runs no advertising or analytics scripts. It does not load fonts, scripts or images from other companies.

3. Information we collect in Classistry apps

• Account information: your name, email address and password, and your date of birth. If you sign in with Apple or Google where we offer it, we receive your name, email address (with Apple, possibly a private relay address) and that service’s account identifier instead of a password. We use your date of birth to work out an age band (13 to 15, 16 to 17, or 18 and older) and keep only the band, not your birth date.
• Membership: the organizations and groups you belong to and your role in them.
• What you create: answers, lesson progress, quiz responses and scores, messages, meeting material, photos and files you upload, and anything you publish.
• Practice: recordings and typed answers in Hold the Floor, the transcripts made from them, follow-up questions, coaching and skill ratings.
• Questions you ask: the questions you ask about your own files and the answers.
• Safety: reports you make, reports about you, and people you block.
• Usage and device information: sign-in times, which features you use and when (with your age band and the app version), errors, device and browser type, and the AI credits a feature uses. We keep these records in our own database, not with an analytics company. We need them to run Classistry, fix problems, keep it secure and understand which features help.
• Sign-in alerts: when you sign in, we note the kind of device and browser (for example “Chrome on Windows”) and the network part of your IP address, not the full address, so we can email you if your account is used from a device or network we haven’t seen before. Our sign-in provider and hosting provider also record full IP addresses and browser details in their own records to run and secure the service.
• Parents and guardians: when you answer a request to let a teen use Classistry, your name, email address and state, your answer and when you gave it, the versions of the notice and Terms you saw, your browser type, and a salted hash of the approximate network you answered from (never your IP address). We keep this with the teen’s account and delete it with the account.
• Support messages you send us.

Classistry uses your microphone only when you choose to record, and your camera or photos only when you choose to take or pick a photo. Reminders you turn on in the phone app are scheduled on your phone and aren’t sent to us. We don’t collect your precise location or your contacts.

If you belong to a group run by a political, religious or advocacy organization, your membership and what you say in practice can reveal your views. We use this information only to run Classistry for you and your group. We never use it for advertising or to profile you, and we don’t sell it.

4. How we use information

• To provide Classistry: accounts, groups, lessons, quizzes, meetings, practice and feedback.
• To keep Classistry safe and secure, prevent abuse, handle reports and enforce our Terms of Service.
• To send email about your account, such as sign-in, confirmation, invitation and sign-in alert emails.
• To answer your messages and give support.
• To understand what works and improve Classistry, using information that is combined or no longer identifies you where we can.
• To meet our legal obligations.

We don’t use your recordings, transcripts, answers or files to train AI models.

5. AI in Classistry

AI is part of how Classistry works. It asks follow-up questions, gives coaching and ratings, helps draft material, turns speech into text and text into speech, reads the text in photos and PDFs you ask it to read, and answers questions about your files. Using Classistry means your content is processed by AI in these ways, as our Terms of Service explain.

You accept the Terms once, on the website or in the app. AI features don’t run for an account that hasn’t accepted the current Terms, and nothing is sent to a provider before that. To stop using AI features, stop using them or delete your account. Write to us at hello@classistry.com with questions.

• OpenAI receives the text and files that follow-ups, coaching, drafting and answers need: for example your transcript or typed answer, the question and its sources, relevant material from your group, photos or PDFs you ask Classistry to read, and the passages from your files that answer a question. When a leader drafts practice questions, OpenAI may search the web for sources on the topic they give. When you ask Study to make something from a topic alone and the topic needs facts, OpenAI may search the web for that topic too, and Study shows you the pages it used.
• ElevenLabs receives your recordings, and recordings a leader uploads, to turn them into text, and receives text to turn into spoken audio.
• TypeSafe runs Jev, which decides which passages from your files help answer a question; it receives your question and those passages. For Study (a guide, cards, a Mic question or a quiz), Jev also checks that a request is a fair study request, helps decide whether a topic needs a web search, and checks the answers and wrong answers in each draft. For these checks it receives the title and topic, what you asked Study to make, up to 20,000 characters of your notes, and each draft’s questions, answers and wrong answers. Jev returns scores, never text.

We send each provider only what the task needs. We ask OpenAI not to store its responses for later use, though some drafting tasks run in the background and OpenAI holds their results until we collect them. ElevenLabs keeps data under its standard retention and logging settings; we haven’t arranged zero retention with it. How long each provider keeps data, and whether it may use data to improve its own services, is set by that provider’s terms, and we don’t promise that they keep nothing. AI output can be wrong. Feedback rates how you make your case, and an organization may set the side you practise, such as making the conservative case.

6. How we share information

We don’t sell personal information, we don’t share it for advertising, and we don’t give it to other companies for their own marketing.

• With your organization and groups. Your name, membership and what you post or choose to share are visible to your group as the group’s settings allow. Your private practice is not part of a roster or a leader’s report. Leaders may see combined figures, such as AI credits used, without your answers.
• With service providers who run parts of Classistry for us, listed below. They may use the information only to provide their service to us, subject to their terms described in section 5.
• For legal and safety reasons, when we believe in good faith that the law requires it, or to protect the safety, rights or property of people using Classistry, the public or us.
• If Classistry changes hands. If we are involved in a merger, acquisition or sale of assets, information may pass to the new owner, who must keep honoring this policy for it.
• When you ask us to.

7. Service providers

When a leader adds a YouTube video, our servers ask YouTube for the video’s title, and when you or a leader add a web link as a source, our servers fetch that page. Those requests carry the address, not your information. When you play an embedded YouTube video in a Classistry app, YouTube, which is part of Google, receives your IP address and device details under Google’s privacy policy.

8. Cookies and storage

This website sets no cookies. Classistry apps use cookies and storage on your device only to keep you signed in and to make the app work: for example to keep a draft until it is sent, to hold usage records briefly before they reach our database, and, after someone gives a date of birth under 13, to keep sign-up closed on that device for 24 hours. We don’t use advertising cookies or third-party analytics. We don’t track you across other sites, so Classistry doesn’t change how it works when your browser sends a “Do Not Track” signal, and we don’t let other companies collect information about your activity across sites through Classistry.

9. How long we keep information

• Your account and what you create are kept while your account is open.
• Practice recordings, transcripts and coaching are kept no longer than your account.
• Usage records are kept while your account is open and deleted with it.
• Sign-in records (device type and network) are kept for 90 days and then deleted.
• AI request records keep the details of each request for 7 days; after that we keep only the cost and credit records.
• Messages you send us are kept as long as we need them to answer you and keep a record of the conversation.
• Request logs are kept by our hosting providers for a limited period under their own settings.
• Parent or guardian permission records are kept while the teen's account is open and deleted with it.

When you delete your account, we delete your personal information or remove what identifies you, with these exceptions. Material you published to a group stays with the group. Records of group activity stay without your name. The text of feedback messages you sent is erased. Safety reports and their review records are detached from your account and kept for as long as our safety rules require. Records of AI credits used are kept for accounting. We also keep what we must for legal, security or dispute reasons. If you own a group, you hand it to another leader before you delete your account. Our database provider makes daily backups, which are kept for a limited period and then replaced; deleted information can remain in them until then.

Where an organization’s written agreement with us sets a different period for its members’ information, we follow that agreement.

10. Your choices and rights

• Get a copy: export your information from Settings inside the app, or ask us. The export doesn’t yet include everything, such as some uploaded media and study sources; ask us for the rest.
• Correct it: update your profile in Settings, or ask us.
• Delete it: delete your account from Settings inside the app, or ask us.
• If you are under 18, you can delete content you posted, or ask us to remove it. Removing it may not remove every copy, for example if someone else copied it.

To ask, use the support form and choose “A privacy or data request”, or email hello@classistry.com. We may need to confirm it’s you before we act. If your organization manages your account, we may involve it in the request.

Depending on where you live, the law may give you more rights, such as to know what we hold, to get a copy, to correct or delete it, and to opt out of the sale or sharing of personal information, targeted advertising or certain profiling. We don’t sell or share personal information for cross-context behavioral advertising, we don’t use it for targeted advertising, and we don’t profile people to make decisions with legal or similarly significant effects. You can ask yourself or through an authorized agent, whose authority we may need to confirm. We answer within 45 days, or tell you if we need more time as the law allows. If we decline, you can appeal by replying to our answer, and if you still disagree you can contact your state attorney general. We will not treat you differently for using these rights.

11. Young members

Classistry is for people 13 and older. When you sign up we ask your date of birth and keep only the age band worked out from it. Anyone whose date of birth is under 13 is refused: we keep nothing about them on our servers, and the device keeps a note for 24 hours so sign-up stays closed. We don’t knowingly collect personal information from children under 13, and if we learn we have, we delete it. If you believe a child under 13 has used Classistry, email hello@classistry.com.

If you are 13 to 17, your account does nothing until a parent or guardian agrees. We email the parent or guardian you name a link to a notice about Classistry; they agree, for themselves and on your behalf to the Terms and the use of AI described in section 5, or decline. A parent or guardian can withdraw permission at any time with the link in the email we send them: the account stops at once and is deleted within 30 days. We delete accounts no parent or guardian agrees to within 30 days of sign-up. A parent or guardian can ask to see or delete their teen’s information by emailing hello@classistry.com. We keep the month you turn 18, not your birth date; from the following month, a parent’s permission is no longer needed. An organization may admit only older members to its groups. When a school or youth organization uses Classistry, we use its members’ information only to provide Classistry to that organization and as its agreement with us allows. Whatever their age, we don’t use members’ information for advertising and we don’t sell it.

12. Security

We protect information with encryption in transit, access rules that limit each person to their own information and their groups, and private storage for recordings and files. No system is perfectly secure, so we can’t promise that information will never be accessed without permission. If a breach affects your information, we will tell you as the law requires.

13. Where information is processed

Classistry is based in the United States, and our database and file storage are in the United States. Our providers process information in the United States and in other countries where they operate.

14. Changes to this policy

When we change this policy, we post the new version here and update the date at the top. If a change materially affects how we use personal information, we tell you in the app or by email before it takes effect.

15. Contact us

Questions about privacy go to hello@classistry.com, or use the support form.